William Hill Casino Club Online Review
Is the William Hill Casino Club scam or reputable? Every prospective customer should deal with this important question. Experienced gambling fans can already see from the name of the casino that it must probably be a serious gambling offer. The operator, the William Hill Group, is a listed company that meets the highest standards. It is also not unimportant that the William Hill Casino Club has an EU license. Fraud or serious? This question can easily be answered positively, But what about quality? One of the highlights in our test report is the 300 euro (150 percent) new customer bonus. But there are also many other positive details. However, we also criticize the following report before finally coming to a clear judgment.Security & licensing: top operators with EU license
Is the William Hill Casino Club reputable? When we have to evaluate the seriousness of a casino, we ask two questions at the very beginning: Who operates the casino? What license does the casino run on? The first question is very easy to answer at the William Hill Casino Club: The operator is the William Hill Group (WHG), one of the largest gaming companies in Europe. This group is listed on the stock exchange and has been working at the highest level in the gaming sector for many years, We have no doubts about the reliability of the operator. The license still remains: The William Hill Casino Club has a license from the Gambling Authority of Gibraltar. The Gibraltar license is a recognized EU license and is one of the best gaming licenses in Europe. An online casino cannot be much safer and more reliable.
- Serious operator: William Hill Group (WHG)
- Recognized EU license (Gibraltar)
Bonus & conditions: 150 percent bonus for each new customer
With the first deposit it is possible to activate a 300 Euro (150 percent) bonus. After registration, the deposit must be made without a bonus code. As soon as the money has arrived in the account, the customer is asked whether the new customer bonus should be activated (“Request bonus”). The decision affects not only the first deposit bonus, but also all other bonus offers. In our experience with William Hill Casino Club, it makes a lot of sense to activate bonus offers after making your first deposit.
- 300 euro (150 percent) first deposit bonus
- Minimum deposit : 10 euros
- No bonus code required
- Minimum turnover : 12 times bonus + deposit amount
- Minimum turnover free spins winnings : 10 times
- Bonus period : 30 days
- Not all games count 100 percent
After the bonus is in the account, the new customer can start playing through the deposited amount and the bonus 12 times. The free spins winnings must be played through 10 times. There is a 30 day bonus period. In addition, the customer must note that many games do not count 100 percent. There are, however, important exceptions: All slot machines and all scratch cards are rated 100 percent. However, there are exceptions for table games, poker and various other games. The sales of roulette, blackjack and poker are counted to a maximum of 25 percent. It is therefore advisable to implement the bonus with scratch cards and slot machines. In the casino bonus comparisonthere are many providers who have similar rules regarding the usable games. However, there are not many competitors who set minimum sales as low as the William Hill Casino Club.
There are still some top alternatives to the William Hill Casino Club bonus for customers with similarly favorable bonus terms but even higher bonus amounts. We recommend the EuroGrand Bonus and the CasinoClub Bonus to all gambling fans with small and large ambitions .
- Very favorable wagering requirement
- Very fair bonus terms
By the way: The Prestige Casino voucher code is now valid in William Hill, as the casino has joined the William Hill Group; you will be redirected to William Hill on the Prestige Casino website and can use the bonus there.
Deposit and withdrawal: The payment period is not optimal
The selection of payment methods leaves nothing to be desired. Among other things, the customer has the options credit card, bank transfer, Giropay, Sofortüberweisung, Skrill, Neteller, Entropay, Paysafecard and PayPal. Withdrawals take a long time at William Hill Casino Club if the customer does not have a high VIP status. The default waiting time before a withdrawal request is processed is 4 days. Therefore, it takes 6-7 days for the customer to receive a payment even with the fastest payment methods. At this point, the William Hill Casino Club should definitely improve. With every deposit there is an additional bonus of 10-15 percent, In our William Hill Casino Club experience, this is an important success factor in the long run, because a small additional benefit is activated with every deposit. There is not even a deposit bonus for every deposit in every top casino, for example not in the recommended 888 Casino .
- 10-15 percent additional bonus on all deposits
- Withdrawals take at least 6 days (without VIP status)
Customer Service: Positive William Hill Casino Club rating earned
Customer service is not available around the clock, but from 9 a.m. to 1 a.m. In practice, this is sufficient to get prompt answers to questions or help with problems in all situations. Live chat is the easiest option at William Hill Casino Club.There is also a free hotline, so it is also possible to speak directly to a support employee. Email support can also be an alternative, although in our opinion it is usually easier to use live customer service. Even if there is a problem at night, it is usually better to wait until the next morning before being able to communicate directly with the live support. Emails are usually answered within 24 hours, but live customer service almost always brings even faster answers, even with a few hours of waiting.
- Free hotline, live chat and email support
- Support available from 9 a.m. to 1 a.m.
Design & Performance: A renovation of the website would be nice
The William Hill Casino Club may not be the most modern online casino, but the website has a coherent and functional design . Ultimately, this is more important for visitors to the casino than a modern look. Nevertheless, it would be nice if the casino could experience a renovation in the near future. We have recognized the William Hill Casino Club for a very long time and not much has changed in appearance in recent years. Many competitors, for example the very exciting Mr. Green Casino, now look much more contemporary. Perhaps we can discuss a more interesting design in the next review. The bottom line is still enough for a good rating, not least because the casino site is technically well done and the performance is right.
- Very good performance
- Coherent but somewhat outdated design
Live Casino: Attractive live dealer games available
At William Hill Casino Club, customers can also enjoy live dealer games. The games are provided by Evolution Gaming . This company is currently the leader in the area of live casinos. The quality is therefore at a very high level. The broadcasts are razor sharp and the games are offered at a professional level. The dealers are highly trained and communicate with the players in a charming way. Through a live chat it is possible to experience direct communication with the dealer and the other players. There is a first-class atmosphere in the live casino of the William Hill Casino Club, so that playing is very fun.
- Evolution Gaming Live Dealer Games
- Blackjack, roulette, casino hold’em, baccarat
Loyalty program and VIP club: very lucrative for high rollers
Access to the VIP Club is only possible by invitation. Each player automatically collects points when playing. If customer service determines that a player is generating very high sales, an invitation will be sent to the VIP club. The VIP Club is associated with numerous privileges. Among other things, the VIPs can benefit from faster payments, additional bonus offers, invitations to events and an individual account manager . In our test, we also found that after the William Hill Casino Club bonus for new customers, there are irregular bonus offers for all customers. Overall, however, we would like the offer for existing customers with normal sales to be expanded a little.
- VIP club for high rollers
- Often bonus offers for existing customers
Mobile app: William Hill Casino Club experience good on the go
The William Hill Casino Club mobile app now works in the form of a mobile website. In our opinion, this is a great advantage because the customer does not have to install an app to get access to the mobile casino games. It also doesn’t matter which smartphone or tablet the customer uses. The selection of casino games for mobile customers has increased significantly in the recent past. In the medium term, almost all games will probably be offered on mobile devices . An attractive selection of mobile Playtech games is currently available, but according to our test results it is still significantly smaller than the regular portfolio.
- Mobile website (access without installation)
- Attractive game selection